Why Us

Brand value realised.

<h2>Brand value realised.</h2>

Our clients spend millions building their brands.

They see venturing into travel insurance as a way of maximising the return on that investment. However, they fear exposing their brand to reputational damage in the process.

At ROCK, we get it. That’s just one of the reasons they choose us.

<h2>Brand value realised.</h2>

Why Us

Eight good reasons.

#1

End-to-end.
No gaps.

We provide everything you need to build a rock-solid travel insurance proposition.

What’s more, we ensure your tailor-made proposition is integrated seamlessly into your existing systems and operating model.

#2

A platform proven to convert.

From day one, our focus has been to design a system that converts. In this regard, our Accelerate Platform is second to none.

It’s built on 20+ years of compound learning, a product of never-ending user testing, constant data analysis, and continuous refinement.

#3

Customer-led product design.

We go to exceptional lengths to design products that meet your customers perfectly.

We simply consider everything including benefits, price, servicing, and policy documentation to ensure you go to market with an offering that is irresistible to your target market.

#4

Can-do attitude comes as standard.

The digital world moves fast. That’s why, for us, agile isn’t just a process, it’s a state of mind.

This attitude, together with our sector knowledge, capabilities, and contacts enable us to deliver at pace and keep our partners ahead of the game.

#5

Brand-led customer service.

Our fully trained call operational support team combines pre-agreed scripts and experience to bring the values of your brand to life.

And, via our state-of-the-art self-service portal, your customers can take control of every aspect of their insurance, before, during, and after travel.

#6

Customer acquisition built in.

Our platform is fully compatible with all the major UK aggregators, who remain the fastest channel to market. So, we’re perfectly positioned to advise on aggregator optimisation strategy.

Plus, our 20+ years of experience have taught us the secrets of acquiring and retaining customers, maximising transaction value, and seizing cross-selling opportunities.

#7

Never-ending lead generation.

The great advantage of entering the insurance market is, although not every quote leads to a policy, every quote is a lead. And we can generate our partners’s thousands every week.

Having a never-ending source of customer contact details to enable cross-selling is priceless. With ROCK, that’s exactly what you get.

#8

Commercial alignment.

Relationships stand the test of time when each partner’s interests are completely aligned.

That’s why all our commercial agreements are based on a shared revenue model. We form true partnerships with our clients, where success is shared, and earnings are fully disclosed.

OUR PLATFORM

The end-to-end customer experience

The end-to-end customer experience

One platform. Two options.

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For brands whose priority
is speed to market.

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For brands whose priority
is customisation.

The end-to-end customer experience

Our Clients

The choice of leaders.

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If you would like to discuss the value ROCK could bring to your business, email us and we will arrange an introductory call.

Let’s talk partnership.